Originally published June 2026. Updated August 2026
When a bank is told that one of its customers has died, it freezes the account almost immediately. This will often happen within hours of the phone call or online form being submitted. That is the honest answer to what happens to bank accounts when someone dies in England and Wales. What happens after that point depends almost entirely on three things: whether the account was held solely or jointly, the balance sitting in it on the date of death, and which bank you are dealing with.
I am Jane Morris-Rowlinson, a probate solicitor with 23 years of experience, and I have lost count of the number of executors who have called me in a slight panic because a bank wouldn’t budge on a £40,000 balance that they had read, somewhere online, “should” have been released without probate. It rarely works that neatly. If you are not yet sure whether you need probate at all, use our free probate checker to get a clear answer in under two minutes. If you already know you do, this guide explains exactly what to expect from the banks themselves, account by account.
Scotland and Northern Ireland have different rules for this. This guide covers England and Wales only.
A sole account, meaning one held in the deceased’s name only, is frozen the moment the bank is notified. No withdrawals. No standing orders. No card payments, even ones that were already set up before the death. The balance becomes part of the estate, to be dealt with by the executor named in the will, or by an administrator if there is no will.
Being next of kin doesn’t give you any automatic right to that money, and I see this misunderstanding constantly. A daughter named as next of kin on hospital paperwork has no more legal standing over her late father’s bank account than a complete stranger, unless she is also the executor or has been granted letters of administration. The bank doesn’t care what the hospital wrote down.
To notify a bank, you will usually need the death certificate (an interim certificate works too, if a coroner is involved), the account details if you have them, and proof of your own identity. Most larger banks, including Barclays, HSBC, Lloyds and NatWest, take part in the free Death Notification Service, which lets you report a death to several institutions in one go rather than repeating the same call six times. It doesn’t replace the documents each bank will still want individually, but it saves you starting from zero with every call.
Whether you need probate before a bank will release a sole account’s balance comes down to a threshold: an amount below which the bank will deal with an indemnity or small-estate declaration instead of insisting on a full Grant of Probate or Letters of Administration.
Here is where I will be blunt. Don’t trust a single figure you read online for any particular bank, including figures published on comparison sites with confident-looking tables. Several major banks decline to publish a fixed number at all and assess each estate individually, the ones that do publish a figure change it periodically, and what applied last year is not guaranteed to apply today. We keep our own bank thresholds table on the probate checker as current as we can make it, and I would still recommend confirming the position with the bank’s bereavement team directly before you assume either way.
There’s also a quirk that trips families up constantly. Some banking groups combine all their brands into one threshold, so balances at two related brands get added together. Other groups assess each brand entirely separately, even when they look related. People often discover this halfway through a second call, having assumed the first call settled the matter.
I worked with a family last year whose mother had £38,000 spread across two accounts at the same bank, comfortably under the published threshold. They assumed that meant no probate. It didn’t, because she also owned her home outright, and a property in the estate almost always means a Grant is needed regardless of how small the cash balance is. The bank account threshold only tells you about that one account. It says nothing about the rest of the estate.
If you do need a Grant, the current HMCTS application fee is £526 for estates worth more than £5,000, with no fee at all for estates of £5,000 or under. Sealed copies of the Grant, and you will need one for each institution holding money, cost £2.00 each. Our guide on what is a Grant of Probate explains exactly what the document looks like and how to apply for one. Premium Bonds and other National Savings products are not technically bank accounts and follow slightly different rules, generally with their own lower threshold around £5,000, so don’t assume the same figure applies.
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The bank’s process is almost identical whether or not the person who died left a will. The account still gets frozen on notification. The same threshold rules apply. The only real difference is the legal document that unlocks it. A Grant of Probate where there’s a valid will, or Letters of Administration where there isn’t.
What changes more significantly is who actually receives the money once it’s released. With a will, the bank account forms part of the estate and is distributed exactly as the will says. Without one, the money is distributed according to the rules of intestacy, a fixed legal order of priority that has nothing to do with what the deceased might have wanted, and everything to do with what Parliament decided decades ago. A long-term partner who was never married has no automatic right to anything under intestacy, however many years they shared a home and a bank account with the person who died. In some cases, however, they may be able to bring a claim under the Inheritance (Provision for Family and Dependants) Act 1975.
If you’re not certain whether probate is needed at all in your situation, see our guide on when probate is required, or use our free probate checker to find out before you contact any banks.
Yes, almost always, and this is one of the few areas where the major banks are genuinely consistent with each other. Even a frozen sole account can usually be used to pay a funeral director directly, before probate is granted and before any threshold question is even relevant.
To request this, you will typically need:
The bank pays the funeral director directly rather than handing cash to the executor, which protects the estate and avoids any suggestion that someone has simply helped themselves to the deceased’s money. In my experience, this is usually the first piece of genuinely good news a grieving family gets in the whole process. It won’t solve the wider account access question, but it does mean a funeral rarely has to be delayed for financial reasons alone.
Bereavement teams are often understaffed relative to call volumes, and delays happen even when you have done everything right. If it has been more than a couple of weeks since you submitted everything a bank asked for, chase it in writing rather than by phone alone, since a written record matters if things escalate. If a genuinely unreasonable delay is causing real financial harm, you can complain formally to the bank, and if that complaint is not resolved within eight weeks, you have the right to take it to the Financial Ombudsman Service. I have only seen a handful of cases reach that point in 23 years, since most delays resolve once a complaint is logged. But mentioning the option early in a written complaint tends to focus minds faster than waiting and hoping.
If the balance sits below the bank’s threshold and the paperwork is in order, release typically happens within a couple of weeks of the bank receiving everything it asked for. Some banks move faster than that for smaller, less complex estates.
If a Grant is needed, the timeline depends on the Probate Registry rather than the bank. HMCTS’s current processing time is 8 to 16 weeks from a complete application, and the bank’s own release process typically adds another one to two weeks once the sealed copy of the Grant arrives. Families are usually surprised by how much sits either side of that wait. Tracking down every account, valuing assets, and dealing with HMRC if there’s any inheritance tax position, often takes longer than people expect, even once the Grant itself is in hand.
This is exactly the gap I built the DIY Probate Portal to close, after watching the same administrative overwhelm play out case after case. It walks you through the entire process, including notifying banks correctly the first time, in the order I would actually follow with a client.
Probate application fee: £526 for estates over £5,000 (free for estates of £5,000 or under)
Sealed copies of the Grant: £2.00 each (order at least four)
Additional copies: Requesting additional copies after the application will cost £16.00 each
HMCTS processing time: 8 to 16 weeks from receipt of a complete application
Bank account thresholds: They vary by bank and change periodically. Currently most high street bank will required probate on amounts over £50,000 that are solely owned by the deceased
Geographic scope: England and Wales only DIY Probate Portal: step-by-step guidance for £199
Notifying banks is just one part of a much longer process, and most executors are administering an estate for the first time with no real sense of what order things need to happen in. My DIY Probate Portal takes you through every stage in that order, with the same rigour I would apply for a client, for £199. It’s a complete, structured system built by a solicitor, not a simplified shortcut. Start the DIY Probate Portal today, or use our free probate checker first to confirm whether probate is needed at all.
Our DIY Probate Portal is recommended by MoneySavingExpert in their probate guide as a trusted resource for those managing probate themselves.
Generally no for a sole account above the bank’s threshold, though most banks will pay funeral costs directly from the account on production of an invoice and death certificate. Joint accounts held as joint tenants pass to the survivor automatically and don’t need probate at all. If the sole account balance is below the bank’s threshold and there’s no other reason probate is needed, such as property in the estate, some banks will release the funds against an indemnity instead. Always confirm the current position with the bank’s bereavement team, since thresholds vary by bank and change periodically.
In most cases the balance passes automatically to the surviving account holder under the right of survivorship, since UK joint accounts are usually held as “joint tenants.” The survivor provides the bank with a death certificate and the account continues in their name, with no probate required. A small minority of joint accounts are held as “tenants in common,” where each person’s share passes under their will or the rules of intestacy instead, and can be counted for inheritance tax. If you are unsure which type applies, ask the bank directly rather than assuming.
No. Every bank sets its own threshold below which it will release a sole account’s balance using an indemnity rather than insisting on a full Grant of Probate. Some banks publish a fixed figure, others assess each estate individually and won’t commit to a number in advance. These thresholds change periodically and apply only to that one account, not the wider estate, so a property or other assets can still mean probate is needed even when a bank account falls comfortably under its own threshold. Check the current position for each bank directly.
The bank’s process is largely the same: the account is frozen on notification and released once the correct legal authority is provided. The difference is which document unlocks it, Letters of Administration rather than a Grant of Probate, and who the money ultimately goes to. Without a will, the balance is distributed under the rules of intestacy, a fixed legal order that doesn’t account for personal wishes, unmarried partners, or informal family arrangements, however close those relationships were in practice.
Yes, in most cases. The majority of UK banks will release money directly to a funeral director to cover funeral costs from a deceased customer’s account, even while the rest of the account remains frozen pending probate. You will usually need to provide the funeral director’s invoice, rather than an estimate, along with the death certificate. The bank pays the funeral director directly rather than releasing cash to a family member, which protects the estate. This option exists regardless of whether the account balance is above or below the bank’s probate threshold.
If the balance is below the bank’s threshold and the paperwork is complete, funds are often released within a couple of weeks. If a Grant of Probate or Letters of Administration is needed, the current HMCTS processing time is 8 to 16 weeks from a complete application, and the bank’s own release process typically adds another one to two weeks once it receives the sealed copy of the Grant. The full administration of an estate, beyond just the bank accounts, often takes six to twelve months in total when the estate isn’t complicated.
Any overdraft or borrowing attached to a sole account becomes a debt of the estate rather than a personal debt of the family, and it is paid from the estate’s assets before anything is distributed to beneficiaries. Family members are not personally liable for it unless they were a joint account holder or had separately guaranteed the debt. On a joint account, the surviving holder usually inherits responsibility for any shared overdraft along with the rest of the account, so it is worth checking the position with the bank early in the process.
Free Guidance
Our guides are designed to help you get the information you need. Each one has been written by either Phil Izzard or Jane Morris-Rowlinson. If you can’t find what you’re looking for, call us.
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